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By enabling employees to work away from the traditional workspace, organisations have had to implement additional cybersecurity tools. The retail industry is not typically known for remote work, so companies in this sector face a steep learning curve to secure their IT infrastructure.
Lockdowns have seen the rise of eCommerce integrations for retailers who were previously not online. This move to the cloud has seen a need for integrations with existing point-of-sale (POS) systems and the deployment of mobile and web applications. There is also a rise in contactless transactions and delivery solutions that exposes retailers to retail cybersecurity breaches.
The cybersecurity skills gap is not a new phenomenon, and organisations worldwide link security breaches in their businesses to this lack of qualified cybersecurity professionals. The retail industry is no different and has had to adopt various approaches to address the shortage, such as automating security functions and outsourcing professional cybersecurity services.
Cloud deployments offer retailers increased flexibility and reduced costs, especially those with geographically distributed operations. Numerous branches need access to the same network and cloud applications. This results in administration, access control and compliance challenges.
Retailers are taking advantage of SD-WAN capabilities that allow them to control interactions between data centres, remote offices and cloud-based resources. Although they provide increased efficiency, flexibility and performance, some SD-WANs only offer external security measures or an inadequate overlay. Retailers then face the challenge of procuring an SD-WAN that is fully integrated with cybersecurity features.
The retail industry experiences high staff turnover rates, with employees regularly coming and going. This means credentials that allow access to internal systems often change hands and, without proper security tools, may be used for malicious retail cyber attacks. In addition, suppliers, contractors, and other stakeholders who require access to your systems are potential cybersecurity threats in the retail sector.
Many cybersecurity issues in retail can be linked to unauthorised access and elevated permissions. We offer comprehensive Identity and Access Management solutions focusing on Privileged Access Management (PAM) solutions. These tools make outdated staff accounts discoverable and automatically revoke the credentials of these accounts. PAM solutions control the access granted to third parties, such as suppliers, only letting them see systems related to their work. Securing machine-to-machine components guarantees that only devices with sufficient permissions can access your organisation’s networks.
Because the retail sector is the number one target for cyber attackers and hackers, cybersecurity in retail companies requires more than standard penetration tests.
Microminder specialises in continuous penetration testing that is comprised of the following:
Internal & external pen tests
Physical penetration testing
Web application pen tests
Mobile application penetration testing
Dark web analysis
Social engineering assessment
These ethical hacking techniques leverage the power of our automated security monitoring tools that provides information about vulnerabilities and allow you to remediate security incidents and retail security and compliance.
Our cybersecurity experts are well-versed in deploying integrated USM solutions that perform five core tasks, namely:
Insider threat and behavioural monitoring
Intrusion detection and prevention
Microminder’s USM solution centralises your retail cybersecurity infrastructure allowing your organisation to promptly detect and respond to threats and maintain a robust security posture.
Cybersecurity Regulations on the Retail Industry companies
The retail industry processes a substantial amount of personal customer data, making them attractive targets for retail cybersecurity attacks. Retail information security infrastructure needs to adhere to privacy laws and regulations such as:
Retailers process thousands of card payments daily and, as a result, must comply with the PCI DSS. The standard aims to minimise payment card fraud and provides guidance on how merchants can protect credit card data. The PCI DSS is not law, but non-compliance may see your business unable to transact with certain banks or financial institutions. Retailers should also conduct regular PCI DSS penetration testing to confirm their systems are fully compliant
The UK GDPR and the Data Protection Act 2018 are the key pieces of legislation governing data protection in the UK. The UK GDPR governs data processing based on seven data protection principles, namely:
Lawfulness, fairness & transparency
Integrity and confidentiality
This Act is enacted by the UK GDPR and provides guidelines on collecting, handling and storing personal data. It gives your consumers the right to access their own data and be able to request the data be erased under certain circumstances.
ISO 27001 is the international standard concerning information security. It outlines best practices related to information security management systems (ISMSs). It is based on the concept of risk management that requires retailers to conduct regular risk assessments.
These regulations apply to e-commerce retailers under the Digital Service Provider (DSP) category and conduct transactions over the Internet. To comply with NIS regulations, merchants need to:
Take organisational and technical measures to secure their systems and facilities.
Comply with international cybersecurity standards
Perform security monitoring, auditing and testing
Establish appropriate cybersecurity policies
Implement business continuity management measures
Outline incident response procedures
We bring intelligence and mindset together.
Transform your cyber security strategy and make it your competitive advantage. Drive cost efficiency and seamlessly build a roadmap. Let’s do it right the first time!
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What our clients say about us
Clients in over 20 countries have secured their businesses from online threats with our cybersecurity services. Excellent customer support and cost-effective pricing are just a few of the reasons we’ve established long-lasting, highly successful relationships with our varied clients. Read our company testimonials to learn more about our unique capabilities and why so many clients have chosen us as their go-to provider for security solutions.
Practice Manager - Amsel and Wilkins LLP
Microminder's in depth and broad scope pen testing truly provided us with some valuable insights that uncovered key business risks and highlighted necessary actionable intelligent changes that needed to be implemented within our business to combat any potential cyber-attacks from adversaries and prevent any breaches. This exercise helped us to enhance our cyber security posture and test our system’s resilience. We are quite pleased with our engagement with Microminder.
Head of Operations - InfinityBlu dental
Microminder's 24/7 managed security services got deployed with such ease and immediately gave us an eagle eye view into our security logs and events, highlighting any indicators of compromise, effectively automated our response and correlated the incidents with full context, thereby triaging and eliminating all false positives. Our team are amazed at the speed and accuracy of Microminder’s Open XDR technology and skilled staff.
Head of Integrations – Dental Beauty Partners
Our priority is business continuity and security, especially considering our operations across our 30+ practices. Microminder helped us with a tailored managed security services that aligned with our business needs. Their technology is at the forefront of the industry and that allows us to fully put our trust in their cyber security experts. We are glad to have Microminder as an extension of our technology team!
Security Engineer & solutions consultant – Anonymous
Due to the fact that we work a lot with sensitive data in a business context, information security plays a big role for us. Due to the difficult labour market situation and the urgency to improve our security, we have chosen Microminder's CISO as a Service model and are very happy with it. Our virtual CISO manages to ensure stability and quality on the security side as well as legal requirements and compliance. I can only recommend Microminder's service.
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