Talk with experts
Please get in touch using the form below
By enabling employees to work away from the traditional workspace, organisations have had to implement additional cybersecurity tools. The retail industry is not typically known for remote work, so companies in this sector face a steep learning curve to secure their IT infrastructure.
Lockdowns have seen the rise of eCommerce integrations for retailers who were previously not online. This move to the cloud has seen a need for integrations with existing point-of-sale (POS) systems and the deployment of mobile and web applications. There is also a rise in contactless transactions and delivery solutions that exposes retailers to retail cybersecurity breaches.
The cybersecurity skills gap is not a new phenomenon, and organisations worldwide link security breaches in their businesses to this lack of qualified cybersecurity professionals. The retail industry is no different and has had to adopt various approaches to address the shortage, such as automating security functions and outsourcing professional cybersecurity services.
Cloud deployments offer retailers increased flexibility and reduced costs, especially those with geographically distributed operations. Numerous branches need access to the same network and cloud applications. This results in administration, access control and compliance challenges.
Retailers are taking advantage of SD-WAN capabilities that allow them to control interactions between data centres, remote offices and cloud-based resources. Although they provide increased efficiency, flexibility and performance, some SD-WANs only offer external security measures or an inadequate overlay. Retailers then face the challenge of procuring an SD-WAN that is fully integrated with cybersecurity features.
The retail industry experiences high staff turnover rates, with employees regularly coming and going. This means credentials that allow access to internal systems often change hands and, without proper security tools, may be used for malicious retail cyber attacks. In addition, suppliers, contractors, and other stakeholders who require access to your systems are potential cybersecurity threats in the retail sector.
Cybersecurity Regulations on the Retail Industry companies
The retail industry processes a substantial amount of personal customer data, making them attractive targets for retail cybersecurity attacks. Retail information security infrastructure needs to adhere to privacy laws and regulations such as:
Retailers process thousands of card payments daily and, as a result, must comply with the PCI DSS. The standard aims to minimise payment card fraud and provides guidance on how merchants can protect credit card data. The PCI DSS is not law, but non-compliance may see your business unable to transact with certain banks or financial institutions. Retailers should also conduct regular PCI DSS penetration testing to confirm their systems are fully compliant
The UK GDPR and the Data Protection Act 2018 are the key pieces of legislation governing data protection in the UK. The UK GDPR governs data processing based on seven data protection principles, namely:
Lawfulness, fairness & transparency
Integrity and confidentiality
This Act is enacted by the UK GDPR and provides guidelines on collecting, handling and storing personal data. It gives your consumers the right to access their own data and be able to request the data be erased under certain circumstances.
ISO 27001 is the international standard concerning information security. It outlines best practices related to information security management systems (ISMSs). It is based on the concept of risk management that requires retailers to conduct regular risk assessments.
These regulations apply to e-commerce retailers under the Digital Service Provider (DSP) category and conduct transactions over the Internet. To comply with NIS regulations, merchants need to:
Take organisational and technical measures to secure their systems and facilities.
Comply with international cybersecurity standards
Perform security monitoring, auditing and testing
Establish appropriate cybersecurity policies
Implement business continuity management measures
Outline incident response procedures
We bring intelligence and mindset together.
Transform your cyber security strategy and make it your competitive advantage. Drive cost efficiency and seamlessly build a roadmap. Let’s do it right the first time!
Call 020 3336 7200
Blogs & Resources
Discover our latest content and resources