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Home  Resources  Blogs  How to protect your business from ransomware attacks

How to protect your business from ransomware attacks

 
Sanjiv Cherian

Sanjiv Cherian, Cyber Security Director
Jul 11, 2025

  • LinkedIn

Ransomware is malicious software that locks users out of systems or data—typically by encrypting files—and demands payment for access. It targets everything from user devices to critical servers, rendering them unusable until a ransom is paid.

Modern variants are more aggressive. Some exfiltrate or destroy data, while others pressure victims by threatening leaks or contacting affected customers directly.

Paying the ransom doesn’t guarantee recovery. Some attackers act out of sabotage or political motives. That’s why secure backups alone aren’t enough. Defending against ransomware now requires layered security measures that go beyond traditional recovery tactics.

How to protect from ransomware attacks


To protect from ransomware attacks, businesses must adopt a layered, proactive defense strategy, combining endpoint protection, user training, secure backups, and real-time threat detection.

The steps below outline an effective ransomware protection plan:

1. Secure endpoints immediately


The first step to protect from ransomware attacks is to secure your endpoints immediately. Endpoints, including laptops, mobile devices, and IoT systems, are often the entry point for ransomware. Use strong antivirus solutions, configure firewalls, and enforce software patching.

2. Maintain secure backups


Regular, secure, and segmented backups help recover quickly without paying a ransom. To protect from ransomware attacks, businesses must maintain backups that follow the 3-2-1 rule: 3 copies, 2 formats, 1 offsite. Encrypt backups and ensure offline or immutable storage. Test restoration processes regularly to guarantee availability during emergencies.

3. Ensure user security awareness


Phishing and social engineering remain the top causes of ransomware infections.
Educate employees to spot phishing, identify suspicious emails, avoid clicking unknown links, and verify requests for sensitive data. Conduct regular cybersecurity awareness sessions and phishing simulations.

4. Implement patch management


Unpatched software creates easy entry points for attackers. Timely patch management helps protect from ransomware attacks by closing known software vulnerabilities. Automate operating system and application updates. Prioritize patches for internet-facing and business-critical systems.

Ransomware like WannaCry exploited unpatched systems, leading to massive damage.


5. Perform regular vulnerability scanning


Routine vulnerability scanning helps detect exploitable flaws before attackers do.
Scan your network, endpoints, web applications, and cloud infrastructure for weaknesses. Prioritize high-risk findings and track remediation progress over time.

6. Deploy email security solutions


Email is still the primary delivery method for ransomware. Email security solutions are vital to protect against ransomware attacks delivered via malicious attachments or links.
Use spam filters, malware sandboxes, and URL rewriting to detect and block malicious content.

7. Segment networks


Network segmentation restricts ransomware spread within your infrastructure.
Use VLANs, zero trust architecture, and role-based access control (RBAC). Segmentation helps contain infections to one zone, limiting damage and exposure.

8. Enforce multi-factor authentication (MFA)


MFA adds a critical second layer of protection to login processes. Even if credentials are stolen and passwords are compromised, MFA blocks unauthorized access to systems and sensitive data. Enforce MFA for VPNs, remote desktops, admin accounts, and cloud platofrms.

9. Enforce strong cybersecurity policies


Written policies guide secure behavior and system use across all levels of an organization. Define acceptable use, password management, access control, and incident response protocols. Review and update these policies regularly to address new threats.

10. Use threat detection and monitoring tools


Early detection is key to stopping ransomware before it spreads. Deploy SIEM (Security Information and Event Management) and MDR (Managed Detection and Response) tools to monitor suspicious network activity, detect anomalies, and trigger automatic responses.

11. Prepare with tabletop exercises


Proactive simulated exercises ensure your team is ready when ransomware strikes.

Run cyber tabletop exercises to:

  • Test your incident response readiness
  • Improve cross-functional coordination
  • Identify policy gaps and decision bottlenecks
  • Train both technical and non-technical teams


Ransomware is especially dangerous when it targets hospitals, emergency services, and critical infrastructure, as it can block access to vital systems and data needed for life-saving care and public safety operations.



How to respond to ransomware attacks


To respond to ransomware attacks effectively, organizations must act fast to contain the threat, report the incident, restore operations from secure backups, investigate the breach, and document everything for compliance and future readiness.

The steps below outline a complete response.

1. Contain the ransomware immediately


The first priority during a ransomware attack is containment, which prevents further spread across systems and networks.

Actions in the containment stage include:

  • Isolating infected systems: Disconnect affected endpoints from wired and wireless networks. Disconnect from the network, identify affected endpoints, and alert your IT or security team.
  • Disabling shared drives and external connections to limit lateral movement.
  • Shutting down systems (if required) under guidance from security experts to stop malware execution.
  • Activating your incident response plan and mobilizing the internal or outsourced cybersecurity team. An incident response plan minimizes ransomware impact by ensuring swift and coordinated action. Include predefined roles, containment procedures, communication templates, and recovery protocols.
  • Avoiding ransom payment, as it neither guarantees data recovery nor disincentivizes future attacks


Do not pay the ransom. Doing so encourages future attacks and does not guarantee data recovery.



2. Report the ransomware attack


Once containment is in progress, the incident should be reported to appropriate internal and external entities. Reporting helps track threat actors, alert other organizations, and support law enforcement efforts.

Steps include:

  • Notifying CISA or other national authorities.
  • Informing regulators if personal or sensitive data was exposed.
  • Alerting customers or partners where applicable.
  • Contacting your cyber insurance provider to activate claims support.
  • Engaging third-party experts like Microminder Cyber Security if internal capabilities are limited.


3. Restore systems from clean backups


After verifying that the environment is secure and malware-free, begin recovery.

Steps:

  • Use validated, offline backups to restore business operations.
  • Ensure backups are free from infection before deployment.
  • Re-image compromised systems to avoid residual persistence.
  • Apply security patches and close vulnerabilities exploited in the attack.


4. Conduct a forensic investigation


A post-attack investigation is crucial to understand the breach and prevent recurrence. Identify the root cause, assess data exfiltration, and strengthen defenses to prevent recurrence. Document everything for legal, regulatory, and internal use.

Key tasks:

  • Identify the initial entry point, whether phishing, weak RDP, or unpatched software.
  • Analyze logs and network traffic for evidence of lateral movement or command-and-control activity.
  • Check for data exfiltration or tampering with critical systems.
  • Preserve forensic evidence for legal, regulatory, and audit purposes.


    5. Document and report internally


    Comprehensive documentation enables compliance, accountability, and future resilience.

    Include:

    • Timeline of the incident: detection, response, containment, recovery
    • Systems affected and data impacted
    • Actions taken and decisions made during each phase
    • Lessons learned and improvements to apply in the future


    This report is essential for board-level reviews, regulatory audits, and insurance claims.

    Wrapping up: Act now


    Ransomware threats are evolving fast but so can your defenses. Combining proactive protection, employee training, secure backups, and real-time monitoring helps you stay resilient against even the most sophisticated attacks. With the right strategy and the right partner, ransomware doesn’t stand a chance. 

    Don’t Let Cyber Attacks Ruin Your Business

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    FAQs

    What is the most effective way to prevent ransomware attacks?

    A layered security approach is the most effective defense. This includes endpoint protection, employee awareness training, regular backups, email filtering, patch management, and real-time threat detection tools like SIEM or MDR.

    Should I pay the ransom if my systems are locked?

    No, paying the ransom does not guarantee data recovery and encourages further attacks. Instead, focus on containment, restoring from clean backups, and reporting the incident to authorities.

    How can I train employees to avoid ransomware?

    Conduct regular security awareness training and phishing simulations. Teach employees to spot suspicious links, verify requests, and avoid opening unknown attachments. Tools like Microminder’s Cybersecurity Awareness Training help build long-term user vigilance.

    What kind of backups protect against ransomware?

    Follow the 3-2-1 backup rule to protect against ransomware. Keep 3 copies of your data, in 2 different formats, with 1 stored offline or in immutable storage. Test backup recovery regularly to ensure it's effective during a real incident.

    What should I do immediately after detecting a ransomware attack?

    Isolate affected systems, activate your incident response plan, and alert your security team. Avoid paying the ransom. Report the attack, investigate the cause, and restore from secure backups. Use forensic analysis to strengthen future defenses.
    A layered security approach is the most effective defense. This includes endpoint protection, employee awareness training, regular backups, email filtering, patch management, and real-time threat detection tools like SIEM or MDR.
    No, paying the ransom does not guarantee data recovery and encourages further attacks. Instead, focus on containment, restoring from clean backups, and reporting the incident to authorities.
    Conduct regular security awareness training and phishing simulations. Teach employees to spot suspicious links, verify requests, and avoid opening unknown attachments. Tools like Microminder’s Cybersecurity Awareness Training help build long-term user vigilance.
    Follow the 3-2-1 backup rule to protect against ransomware. Keep 3 copies of your data, in 2 different formats, with 1 stored offline or in immutable storage. Test backup recovery regularly to ensure it's effective during a real incident.
    Isolate affected systems, activate your incident response plan, and alert your security team. Avoid paying the ransom. Report the attack, investigate the cause, and restore from secure backups. Use forensic analysis to strengthen future defenses.